Free Exchange & No Hassle Returns.
The basic rules:
Exchanges are free of charge.
Returns are subject to $7 per pair processing fee.
Buyer pays return leg of shipping, please use any traceable carrier (USPS, Fedex, UPS, etc)
Customer satisfaction is our top priority at Annte Shoes. We will gladly accept exchanges or returns with the following conditions:
- requests are made within 30 days
of original delivery date of your order
- items must be unworn and in new condition. (test wear indoors to ensure fitting before going out)
- include the original packaging
- include the original receipt
Please note that all shipping fees are non-refundable
Contact us by e-mail (firstname.lastname@example.org) or by phone (1855-68-ANNTE(26683 ) , 10:00am - 6:00pm EST) to obtain a RMA number before shipping returns. Please have your invoice or order number ready to expedite RMA issuance
Receive RMA number to include into your shipment
- Ship the RMA item
Receive refund or exchange is sent. All RMA are processed the same business day on RMA item received. It takes 1 or 2 days to process exchange and refund. Note that shipping transit time and bank processing delay is beyond our control.
Rest assured we are committed to the highest quality of products and service.
All returns should be sent to (upon RMA acceptance):
Annte Shoes Inc|
730 Bay Ridge Ave
BROOKLYN, NY 11220
New! You can now use the form below to request RMA returns or exchanges, try it.
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